Capital Fireworks Refund Policy
Thank you for shopping at CapitalFireworks.com!
We typically are only able to offer refunds and/or exchanges within the first 3 days after your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
ONLINE GIFT CARDS
- GIFT CARDS – NO REFUNDS WILL BE OFFERED FOR ONLINE GIFT CARDS
- TOTAL VALUE OF GIFT CARD MUST BE USED AT TIME OF REDEMPTION – NO CHANGE OR CASH VALUE WILL BE GIVEN FOR UNUSED VALUE.
If you have a legitimate reason why you were unable to use the gift card that we were the cause for, then your refund will be processed as a future gift card and automatically be applied to your account for use next year. But, your reason must be our fault to be approved.
Late or missing refunds
- If you have not received a new gift card yet, first check your online account again at capitalfireworks.com.
- If you have done all of this and you still have not received your refund yet, please contact us at (firstname.lastname@example.org)